Privacy Policy
This page explains what information ShreeDwarkadhish.in collects, including through our online shop, how cookies and third-party advertising work on this site, and how to contact us with questions.
About This Website
ShreeDwarkadhish.in is an independently run, devotee-created pilgrim information guide and online shop. It is not the official website of Dwarkadhish Temple, and it is not owned, operated, endorsed by, or affiliated in any way with the Dwarkadhish Temple, its management, or the temple trust. Any resemblance in name or subject matter is purely because this site is dedicated to sharing information and devotional products for pilgrims and devotees. For official temple matters, always refer to the temple's own authorised sources.
Disclaimer – No Liability for Content or Links
This website may contain content, information, or links to other pages and third-party websites anywhere on the site. ShreeDwarkadhish.in, its owner, and its operators do not guarantee, control, or take responsibility for any such content or link, regardless of where it is placed on this site. If you click on any link, visit any external website, or take any action based on anything you see on this site, you do so entirely at your own discretion and risk, and full and sole responsibility for the outcome of that action rests with you.
No legal action, claim, notice, or liability of any kind can be brought or held against ShreeDwarkadhish.in, its owner, or its operators in connection with any content or link published anywhere on this website, or in connection with any action you take as a result of visiting this site, to the fullest extent permitted by law.
This website displays advertisements served by Google AdSense and other third-party ad networks. These ads, and the websites, products, or services they link to, are chosen and controlled by Google and its advertising partners, not by ShreeDwarkadhish.in. We do not review, endorse, or take any responsibility for the content of any advertisement or for what happens if you click on one. Any purchase, download, sign-up, or other action you take as a result of an advertisement is solely between you and the advertiser, and ShreeDwarkadhish.in accepts no liability and can face no claim in connection with it.
Overview
ShreeDwarkadhish.in ("we", "our", "this site") operates both a free pilgrim information guide and an online shop for devotional products. We respect your privacy. This policy describes what data is collected when you visit the site, browse the shop, or place an order, and how that data is used.
Information We Collect
- Account Information If you create an account on our shop, we collect your name, email address, and phone number.
- Order & Shipping Information When you place an order, we collect your billing and shipping address, phone number, and order history so we can deliver your products and provide order support.
- Payment Information Payments are processed securely by our payment gateway partner (Razorpay). We do not see, collect, or store your card, UPI, or bank account details on our servers.
- Usage Data Pages visited, time on site, device/browser type, and approximate location (via IP), collected through standard analytics tools.
- Cookies Small text files stored on your device to remember preferences (such as language), keep you logged in on the shop, and support advertising, as described below.
- Contact Information If you voluntarily email us or use the contact form, we receive your email address and message content.
How We Use Your Information
- Order Fulfilment To process, pack, ship, and deliver the products you order, and to keep you updated on your order and delivery status.
- Customer Support To respond to your questions, complaints, and return/refund requests.
- Site Improvement To understand how visitors use the site and guide, and to improve content and usability.
- Advertising To serve relevant ads through Google AdSense, as described below.
Payment Security
All payments on our shop are handled by Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI, netbanking, and wallet details are entered directly on Razorpay's secure payment page and are never transmitted to or stored on our servers. We only receive confirmation of whether a payment was successful.
Advertising & Google AdSense
This site uses Google AdSense to display advertisements. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to this and other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the internet.
You may opt out of personalized advertising by visiting Google Ads Settings. Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting www.aboutads.info.
Sharing of Information
We do not sell your personal information to anyone. We share information only where necessary to run the shop and deliver your orders:
- Shipping & Courier Partners Your name, address, and phone number are shared with courier/logistics partners solely to deliver your order.
- Payment Gateway Order and payment details are shared with Razorpay solely to process your payment securely.
- Legal Requirements We may disclose information if required to do so by law or in response to a valid legal request.
Third-Party Links
This site may link to external websites (hotels, booking platforms, the official temple trust's pages, etc.) that are not operated by us. Clicking any such link takes you away from ShreeDwarkadhish.in at your own discretion. We have no control over, and assume no responsibility for, the content, accuracy, or privacy practices of any third-party site.
Your Rights
You may contact us at any time to request access to, correction of, or deletion of the personal information we hold about you, or to close your shop account. We will respond to reasonable requests within a reasonable timeframe.
Children's Privacy
This site does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site or shop after changes constitutes acceptance of the updated policy.